The EquityMetrics Project is a platform that analyzes anonymous patient feedback to identify patterns in non clinical healthcare factors such as trust, communication, advocacy, and access. The goal is to help healthcare providers better understand patient experiences and identify opportunities for improvement.
The EquityMetrics Project collects feedback anonymously and does not gather identifying patient information. All responses are analyzed in aggregate to identify trends while protecting individual privacy.
The platform focuses on non clinical aspects of healthcare, including patient trust, communication with providers, accessibility of care, and experiences navigating healthcare systems.
The EquityMetrics Project is currently working with healthcare clinics interested in participating in the pilot phase of the project.
Participating clinics share The EquityMetrics Project's survey with patients. The collected responses are analyzed and summarized in a report highlighting patterns in patient experience.
The pilot phase of EquityMetrics is currently offered at no cost to participating clinics.
EquityMetrics is a student led initiative based in Calgary that aims to explore how statistical analysis of patient feedback can support improvements in healthcare systems.
Patient experiences provide important insights into how healthcare systems function in practice. Understanding patterns in trust, communication, and access can help identify areas where care delivery can be improved.